The product
One safe layer for every patient message.
New enquiries, win-back recalls and Google review replies — each one trained to engage in your clinic’s brand voice, MOH-checked and inside the rules you set.
WhatsApp
Messenger
Instagram
Google ReviewsStays inside your rules
IrisWhat Iris does
Three jobs. One compliant layer.
Found money
Win back lapsed patients
A warm, personal recall over your own WhatsApp — never a blast.
- Starts from a CSV of your patient list — nothing to integrate.
- Each recall checked against DNC and consent before it sends.
- Recovers bookings that were already yours, with no new ad spend.
Never miss a lead
Engage every enquiry — and convert it
Replies in seconds across WhatsApp, Messenger and Instagram, day and night, and moves the chat toward a booked consult.
- Instant first reply after hours — no one left on read.
- Works like a trained member of your team — in your clinic's brand voice, not a generic chatbot.
- Carries the chat to a held consult, then hands off to your team.
Protect your reputation
Keep your Google reviews safe
Every new review surfaced, with a compliant reply, held for a human if anything's out of the ordinary.
- Every new review in one place — nothing slips past.
- Replies written in your clinic's brand voice, inside the rules you set — the unusual ones held for a human.
- Won't confirm treatment or identity — protects confidentiality.
Built around your licence
Every message, screened before it sends.
Trained to your voice and rules — the screen catches the rest.
Setup
Set up and start engaging. No integration.
Your own WhatsApp
The number your patients already message. No new line, no app to install.
A simple CSV
Export your patient list to a CSV — that's the whole win-back onboarding.
Nothing to rip out
Your booking system and front desk stay exactly as they are.
Runs on your own WhatsApp and a simple CSV — nothing to rip out.
Channels & reviews
Where Iris works.
Your clinic's own number — win-back recalls and new enquiry replies.
Facebook Messenger
New enquiries from your Page, answered in seconds and routed the same way.
New enquiries from your DMs, answered and routed the same way.
Google Reviews
Every new review surfaced, with a compliant reply in your brand voice — the unusual ones held for a human.
See what one safe layer recovers.
A two-week pilot on your own WhatsApp — S$1,500, flat. Recover at least 3× the pilot fee in booked appointments, or the fee back.
Talk to us →Built in Singapore · MOH-aware · Runs to your rules